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September 19, 2008

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Denise

Good analysis, Scott -- I would add that it seems the objective of the campaign is to make Microsoft seem cool -- but we don't need, or want, to think Microsoft is cool -- we want to know its products work, its service is helpful, and it is innovating new platforms that will make our lives better.

Running a campaign to make Microsoft seem cool is about as pointless as the communications effort the government undertook a few years ago to try to win over people in Muslim-dominant countries. If the U.S. (and Microsoft) does things in the best interest of the people it is trying to serve, their hearts and minds will follow.

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